Delivery Policy: All orders will be delivered within 1-2 business days of purchase. We offer free delivery within Kigali city limits for all orders, and a flat rate of between two and five thousand Rwandan francs for orders outside Kigali. All orders will be delivered via the national carrier, and delivery will take 1 business day for orders outside Kigali. We only delivery within Rwanda, so far.

Privacy Policy: We will not share or sell any personal information collected during the purchase process to any third parties. We may use this information to send customers promotional offers or updates on new products.

Security Policy: We take the security of customer information very seriously and will use industry standard SSL encryption to protect all personal and financial information during the purchase process.

Warranty Policy: Some products sold by Samsung250 come with warranty of up to two years from the date of purchase. Any defects or issues with the product will be covered by this warranty, and customers can contact us for assistance with making a claim.

Payment Policy:We accept all major credit cards, Mobile money and bank transfer for payment.

Customer service: We have 24/7 customer service support via phone, email, and chat. Our customer service representatives are trained to assist customers with any questions or issues they may have. They can speak both English and Kinyarwanda.

Local taxes:we will be compliant with all local taxes and regulations in Rwanda, and any applicable taxes will be added to the final purchase price.